Group Buys & Pre-order Policies
Group Buy and Pre-order Information
Mech Junkies will periodically run group buys on our site. Unlike a typical in-stock product a group buy does not ship when an order is placed. In order to provide more unique product offerings, members of the keyboard community will create designs and share them with other members. If enough interest develops for a product then a group buy may launch. This helps raise the funds necessary to run a larger production run of the product at a cheaper price. Products that are group buys will be clearly marked in the title and description.
Group Buy Timeline
Each group buy will have different lead times which typically range from 3-12 months. The start and end dates of a group buy will be clearly indicated on each product page along with their expected shipping dates. Please review the dates carefully before placing your order.
- Group buy start/end date: This is the period of time when you can place your order at the cheapest price. Group buys typically run for 1 month. Cancellations and modifications are possible until the end date.
- Estimated ship date: This is when you can expect the order to ship. This date is just an estimate and not a guarantee. Manufacturers may encounter delays and change this time. Increases in shipping time are not valid reasons to cancel your order.
Pre-orders and extras may be sold in some cases at a later date after the original group buy ends. This is not guaranteed. Pricing for these will usually be higher than the original group buy price.
Minimum Order Quantity (MOQ)
Group buys require a MOQ for the product to be produced. In cases where MOQ is not reached the group buy will be canceled and all orders will be refunded. Refunds due to this will NOT be subject to the 4% processing fee.
All images of group buy products are for reference purposes only and may not be representative of the final product. Products may also appear differently between devices due to differences in monitor color accuracy. Images for some product variants may not always be available.
Modifying your order
Orders may be modified as long as the group buy is still open. If you would like to make changes to your order please contact us with your order number and the changes you would like to make.
Group buy orders may be canceled before the group buy ends for any reason. After a group buy has ended, the order may no longer be canceled or modified. Pre-orders may not be canceled or modified. Please review the group buy end date and expected shipping dates before placing your order.
We reserve the right to cancel your order for, but not limited to, any of the following reasons:
- Fraudulent orders and/or orders suspected of fraud
- Orders that violate our policies
Returns, Refunds & Exchanges
All group buy and pre-orders are final and no returns, refunds, or exchanges of the items are accepted. This is due to the custom nature of the products. If you receive a wrong or damaged item please contact us within 14 days of receiving your order.
All cancellations and refunds are subject to a 4% processing fee.
Terms on this page may change at any time without notice. By placing a group buy order you agree to the terms outlined on this page. If you have any questions or feedback please contact us at firstname.lastname@example.org