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Privacy Policy

Privacy Policy

Effective Date: 2025-05-10

1. Introduction

This Privacy Policy outlines how Mech Junkies (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website or make a purchase. We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is:

3. Personal Data We Collect

  • Device Information: IP address, browser type, time zone, and browsing behavior.
  • Order Information: Name, billing and shipping details, payment information, email address, and phone number.
  • Customer Support Information: Information provided when contacting us for assistance.

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • To Fulfill Orders: Processing payments, arranging shipping, and providing invoices. Legal basis: Performance of a contract.
  • Customer Support: Responding to inquiries and resolving issues. Legal basis: Legitimate interests.
  • Marketing Communications: Sending promotional emails with your consent. Legal basis: Consent.
  • Analytics: Understanding website usage to improve services. Legal basis: Legitimate interests.

5. Sharing Your Personal Data

We share your data with trusted third parties to provide and improve our services:

  • WooCommerce – Our e-commerce platform.
  • Payment Processors – To process transactions securely.
  • Shipping Providers – To deliver your orders.
  • Marketing Services – To send newsletters and promotions.
  • Analytics Providers – To analyze website traffic and usage.

All third parties are required to comply with GDPR and protect your personal data.

6. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission are in place.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Your Rights

You have the following rights under the GDPR:

  • Access – Request access to your personal data.
  • Rectification – Request correction of inaccurate data.
  • Erasure – Request deletion of your data.
  • Restriction – Request restriction of processing.
  • Data Portability – Request transfer of your data to another service.
  • Objection – Object to data processing based on legitimate interests.
  • Withdraw Consent – Withdraw your consent at any time.

To exercise these rights, contact us at support@mechjunkies.com.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can manage your preferences via our cookie banner or your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on our website with a revised effective date.

11. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

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